About us

Rooted in Design. Grown with Care.

At Faelan, we believe that a pot is more than just a container — it’s a vessel for life, beauty, and creativity. Based in East Syracuse, New York, we specialize in premium-quality pots and planters that bring nature indoors and elevate any space, from cozy apartments to modern patios.

🌿 Our Story
Founded with a love for plants and simple living, Faelan was born out of the desire to make stylish, durable, and affordable planters accessible to everyone. We source and craft products that blend functionality with aesthetic appeal, designed to fit naturally into your everyday life.

🌱 What We Offer
Premium Pots & Planters – Carefully curated for style, durability, and sustainability

Free Shipping – Always, with no hidden fees

Easy Pay with PayPal – Secure, fast, and buyer-protected

Dedicated Customer Support – Available 24/7 to assist you with care

We’re proud to serve plant lovers, decorators, and everyday homeowners who value both form and function.

🌎 Our Values
Quality First – We believe in well-made, long-lasting products

Customer-Centered – Your experience matters, from the moment you browse to post-purchase support

Simplicity & Transparency – No surprises, no hidden fees, just beautiful products and honest service

💬 Let’s Grow Together
Whether you’re building your first windowsill garden or styling an indoor jungle, Faelan is here to support your journey. Our team is always ready to help you find the perfect fit for your space.

📍 Located at: 5948 Butternut Dr, East Syracuse, NY 13057
📞 Call us: +1 361-450-9444
📧 Email us: support@faelan.shop
🕒 Support available: 24/7

Thank you for growing with Faelan — where nature and design thrive side by side.