Privacy Policy

Faelan ("our," "we," "us") cares about your privacy and is committed to protecting your personal information. This Privacy Policy explains how we gather, use, share, and protect your information when you visit our website faelan.shop or when you buy from us.

1. Information We Collect
We may collect the below kinds of data when you visit our website:

  • Personal Information: Name, billing/shipping address, email address, phone number, and payment information.
  • Non Personal Information: IP address, type of browser, type of device, and web pages visited on our website.
  • Order Information: Items you purchase and your purchasing history.

2. How We Use Your Information
We utilize the information gathered for:

  • Processing and shipping your order.
  • Notifying you about your order, inquiry, or special promotion.
  • Improving our website, services, and customer experience.
  • Preventing fraud or illegal transactions and detecting them.
  • Meeting legal and regulatory obligations.

3. Sharing Your Information
We do not sell, rent, or trade your information to other companies. We may, however, share information with our reputable third-party service providers who help us operate our business, including:

  • Payment processors
  • Shipping and delivery firms
  • Website hosting and analytics services

The third parties are obligated by contract to protect your information and use it only for the purpose of their services.

4. Data Security
We have reasonable administrative, technical, and physical controls to safeguard your data. However, please note that data transmission over the internet and electronic storage is not 100% secure.

5. Your Rights
Where you are located, you have the right:

  • To get access to the personal data we hold on you.
  • To ask for updates or corrections to your data.
  • To have your personal data removed.
  • To opt out of marketing at any time.
  • To enforce these rights, please email us at support@faelan.shop

6. Cookies & Tracking Technologies
Our site may use cookies and other tracking technologies to enhance your experience, track traffic, and personalize content. You can modify or turn off cookies in your browser settings.

7. Children's Privacy
Our site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect new practices, or for operational, legal, or regulatory reasons. The updated version will be posted on this page with the date.

9. Contact Us

To learn more about this Privacy Policy or our data practices, please contact us at:

Support Time: 24/7
Store Phone: +1 2232294984
Store Email: support@faelan.shop
Store Address: 101 Patterson Rd, Santa Maria, CA 93455, USA