Terms of Condition

Welcome to Faelan. These Terms and Conditions ("Terms") govern your use of our website faelan.shop, as well as all purchases made from our shop. Your visit to our site or order implies acceptance by you of these Terms. Carefully read them.

1. General Information

  • Store Name: Faelan
  • Address: 3726 Albany Post Rd, Hyde Park, NY 12538-1433, United States
  • Email: support@faelan.shop
  • Phone: +1 223-229-4984

2. Use of Website
You shall be 18 years or older to visit our site or buy. You agree not to exploit the site, attempt to achieve unauthorized entry, or use it for purposes that may injure our systems or reputation.

3. Products and Orders

  • Products (vessels and planters) are subject to availability while stock lasts.
  • Prices are in USD and may vary at any time.
  • By placing an order, you agree to provide accurate, complete, and current information.
  • We have the right to refuse or cancel orders.

4. Payment
We accept major payment types displayed at checkout. Payment is due in full before shipping.

5. Shipping & Delivery

  • Orders ship and process within the estimated timeframe provided at checkout.
  • Delivery times can vary depending on location and other circumstances beyond our control.
  • We are not responsible for carrier or customs delays.

6. Returns & Refunds
Check out our Refund & Return Policy for details about eligibility, process, and timeframes for returns.

7. Intellectual Property
Faelan's intellectual property on faelan.shop, including images, logos, text, and design, is owned by Faelan and may not be replicated, distributed, or used without obtaining prior written consent.

8. Limitation of Liability
Faelan is not liable for any indirect, incidental, or consequential damages that arise from use of our website or products. Our liability is limited to the price of buying the product.

9. Privacy
Your personal information will be processed according to our Privacy Policy. You consent to such processing by accessing our website.

10. Governing Law
These Terms shall be governed by the laws of the United States and the state of New York. Disputes will be resolved in courts located in New York.

11. Changes to Terms
We may change or update these Terms from time to time. The changes take effect as soon as they are posted on our website.

12. Contact Us

If you have a need to contact us regarding these Terms, please contact us at:

Support Time: 24/7
Store Phone: +1 2232294984
Store Email: support@faelan.shop
Store Address: 101 Patterson Rd, Santa Maria, CA 93455, USA