Terms of service
Welcome to Faelan. These Terms of Service govern your use of our website, products, and services. By accessing or making a purchase on faelan.shop, you agree to be bound by these terms. Please read them carefully.
1. Overview
This website is operated by Faelan. Throughout the site, the terms “we,” “us,” and “our” refer to Faelan. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of these Terms of Service.
2. Online Store Terms
By using our site, you agree that:
You are at least 18 years old or are using the site under the supervision of a parent or guardian.
You will provide accurate and up-to-date information when placing an order.
You will not use our products for any illegal or unauthorized purpose.
You will not transmit any viruses, malware, or other code that may harm our website or users.
3. Product Availability & Orders
All products are subject to availability. We reserve the right to:
Refuse or cancel any order for any reason (such as suspected fraud or pricing errors).
Limit the quantity of items purchased per person or per household.
Modify or discontinue a product or service without notice.
Order Cut-off Time: 5:00 PM (ET), Monday to Friday.
Business Days: Monday to Friday (excluding holidays).
Shipping: We offer free shipping on all orders.
Payments: Accepted via PayPal for secure and trusted transactions.
4. Pricing and Descriptions
We strive to ensure that all product descriptions and prices are accurate. However:
Prices are subject to change without notice.
We reserve the right to correct any errors or omissions.
Images are for illustration purposes; actual items may vary slightly.
5. Cancellations & Returns
Please refer to our Return & Refund Policy for detailed information.
If you need to cancel an order, contact us as soon as possible at support@faelan.shop or call +1 361-450-9444. If the order has already been shipped, you may still return it in accordance with our return policy.
6. Intellectual Property
All content on our site – including text, images, graphics, logos, and product designs – is the property of Faelan or its content providers and is protected by copyright and intellectual property laws. You may not use or reproduce any content without written permission.
7. Limitation of Liability
To the fullest extent permitted by law, Faelan is not liable for:
Any indirect, incidental, or consequential damages arising from your use of the site or products.
Delays or failures due to events beyond our control (e.g., natural disasters, shipping delays, or service outages).
8. Privacy
Your use of this site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
9. Changes to Terms
We reserve the right to update or change these Terms of Service at any time. Updates will be posted on this page, and continued use of the site constitutes your acceptance of any changes.
10. Contact Us
If you have any questions about these Terms, feel free to reach out:
📍 Address: 5948 Butternut Dr, East Syracuse, NY 13057, USA
📧 Email: support@faelan.shop
📞 Phone: +1 361-450-9444
🕒 Support Hours: 24/7